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Plymouth: 01752 547980 Cornwall: 01872 888518 Devon: 01392 241775
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Terms and Conditions
"Commercial Door and gates Conditions of Sale"

a) The term 'The Company' shall mean Doorcare South West Ltd and the term 'The Customer' shall mean any person, firm or company requesting to be supplied with goods or services.
b) All quotations and quotations are subject to these terms unless a variation is agreed in writing.
c) Unless stated, the quotation acceptance period is 30 days from the date of issue, after which the Company reserve the right to re-quote.

All orders are subject to the Company's final acceptance. Any such acceptance may be subject to investigation of the Customer's credit status. The Company reserves the right to vary payment terms at any time. Once accepted, orders are not subject to cancellation without written approval. The Company reserve the right to charge for any work done.

a) Payment must be received within 30 days of date of invoice
b) Retention will only be given when specifically requested at quotation stage
c) Where any 'cash' discounts are allowed they are allowed only for prompt payment within the time limits given above
d) Any default in the Company's payment terms may result in charges being levied on overdue accounts at the rate of 4% above the ruling base rate.
e) Payment accepted by cash, cheque or credit/debit card. Credit card payments subject to 2.5% surcharge.

a) The prices indicated in the Company's quotation will be adjusted to allow for increases in labour, materials and transport costs.
b) Prices which include installation are based upon free and uninterrupted access during normal working hours to a fully prepared working area. Should access be restricted or the preparation work incomplete, the Company reserves the right to charge for aborted visits.
c) All priced are exclusive of VAT, which will be added at the relevant tax point.

a) Signature of any delivery note by the Customer, or his agents or carrier , shall be conclusive proof of delivery and the Customer's acceptance of the goods.
b) The Company reserves the right to deliver in instalments. Each instalment shall be constructed as constituting a separate agreement to which all the provisions of these conditions shall apply.
c) Unless otherwise stated the Customer shall be responsible for the unloading of the delivery vehicle and the removal of the goods to safe, dry storage.
d) The Company reserve the right to pass to the Customer the financial or time effects of any delay in the provision of access or adequate information.

The following attendances and services shall be provided without charge to the Company, unless specifically provided in the quotation.
a) Unloading goods and dry, secure storage on site. Moving goods from site storage into the immediate vicinity of the installation position.
b) Scaffolding, ladders and hoisting facilities, carnage or special lifting equipment
c) The provision of electric power for hand tool adjacent to the installation position
d) All builders work, cutting away and making good
e) Welfare facilities required by and statute or statutory regulations.
f) Task lighting

Title in the goods shall not pass to the Customer until the goods have been paid for in full.

If the Company is prevented or delayed from performing any of its obligations under the contract to which these conditions apply by any cause outside its control, it shall be under no liability whatsoever to the Customer and shall be entitled either to cancel the contract or to extend the time or times for delivery or installation.

Variations will be at the Company's discretion and subject to agreement of price.

We guarantee our design, material and workmanship for a period of 12 months from the date of delivery or installation if carried out by the Company, subject to the clauses mentioned below:
a) Should any defect in the goods become evident within this period we undertake to repair or replace the defective part. At the end of the 12 month period all further liability on components and workmanship ceases.
b) This guarantee shall not be deemed to cover repairs or replacements or adjustments which may be required as a result of wilful or accidental damage or misuse, improper lubrication or neglect or any other cause beyond our control, or by faulty installation by others.
c) Our liability shall be limited to making good any defect and we cannot accept responsibility of any kind beyond such replacement.
d) The Company will not permit set offs from accounts which do not relate to costs already incurred and advised in writing 17 days before an invoice is due for payment.
e) Charges will not be accepted for any repairs made without the Company's knowledge and sanction.
f) Any "fitness for purpose" liability is dependant upon the Company receiving full knowledge of the intended use.

a) Unless specifically requested, our products are not supplied with final protective finishes. Final painting after installation is the responsibility of the Customer.
b) The Company shall not accept responsibility for the strength or the suitability of the construction to receive the materials specified nor any adverse effect caused to it by its work by reason of latent defects which may occur in sub-structured construction by others.

Supplied to a Customer for tendering purposes will generally represent the goods but they must not be taken as final and/or incomplete.

If the Customer shall default in or commit any breech of its obligations to the Company or the Customer becomes insolvent the Company shall be entitled to terminate forthwith any contract than subsisting without prejudice to any other claim or right the Company might make or exercise.

Unless otherwise agreed the contract shall be subject to the English Law.








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Plymouth | 01752 547980
Exeter and Devon | 01392 241775
Cornwall | 01872 888518
Email | info@doorcaresouthwest.co.uk

Doorcare South West Ltd,
Unit 20 Sisna Park, 79 Sisna Park Road, Estover, Plymouth, PL6 7AE
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