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First Line Manager Job

Negotiable salary on or above market rates

The role of the First Line Manager (FLM) is a key role within the Doorcare organisation. The FLM will provide technical support as and when required to his team and Doorcare customers. The FLM will be expected to sit on Tender review meetings to offer technical support to the Project team.

The FLM will be responsible for:

  1. Ensuring DCSW engineers are utilised efficiently so that jobs are executed in a safe and cost effective manner. The FLM will provide technical support as and when required to his team and Doorcare customers
  2. Ensure all engineers qualifications and training records are in date.
  3. Ensure all jobs are carried out safely and to all relevant legal standards.
  4. Ensuring all customers' expectations are met and surpassed.
  5. Liaising with the project manager to ensure an effective working relationship between the production staff and the project staff.
  6. Ensuring the engineers fill in the PDA correctly with as much relevant information as possible.
  7. Ensuring the correct type of stock is carried on the engineers vans and that this stock is replenished in a timely manner.
  8. Ensuring all quality paperwork is completed and returned to the project staff in a timely manner.
  9. Ensuring all vehicle check sheets are filled in and returned on time
  10. Ensuring all engineers timesheets are filled in and approved in a timely manner and presented to the finance director weekly.
  11. Having an input into the training matrix to ensure all DCSW engineers are Suitably Qualified and experienced.

Pre Regs –

  • Good interpersonal skills
  • Must be able to confidentially communicate on all levels
  • Must have a proven record of working to a consistently high standard
  • Must have a good technical knowledge of Industrial doors and the associated interfaces.

The first line manager will be responsible for the day to day management of the engineering team and the store man. The first line manager will not be responsible for the day to day management of the project staff. The first line manager will report directly to the Production Director.

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Plymouth | 01752 547980
Exeter and Devon | 01392 241775
Cornwall | 01872 888518
Email | info@doorcaresouthwest.co.uk

Doorcare South West Ltd,
Unit 20 Sisna Park, 79 Sisna Park Road, Estover, Plymouth, PL6 7AE
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